1. Introduction

Welcome to https://ojswininnovativeproducts.com/ (“Website”), owned and operated by:

Ojs-Win Innovative Product (India) Private Limited

By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this Website.

2. Definitions

  • “Website” refers to https://ojswininnovativeproducts.com/
  • “Company” refers to Ojs-Win Innovative Product (India) Private Limited
  • “User” refers to any individual or entity using the Website
  • “Products” refers to goods available for purchase
  • “Services” refers to all services provided by the Website

3. Eligibility

  • You must be at least 18 years old to use this Website
  • You confirm that you are legally capable of entering into a binding contract
  • If using the Website on behalf of a business, you confirm authority to bind that entity

4. Account & Registration

  • You are responsible for maintaining the confidentiality of your account
  • You must provide accurate and complete information
  • The Company reserves the right to suspend or terminate accounts if false information is provided

5. Use of Website

You agree to:

  • Use the Website only for lawful purposes
  • Not engage in fraudulent or illegal activities
  • Not attempt to disrupt or damage the Website
  • Not copy or reproduce website content without permission

6. Product Information & Pricing

  • Prices are in INR (₹) and include applicable taxes
  • Product details are provided accurately, but errors may occur
  • The Company reserves the right to:
    • Change prices
    • Modify product details
    • Discontinue products
  • Product images are for reference only

7. Orders & Payments

  • Orders are subject to acceptance by the Company
  • We may cancel orders due to:
    • Stock issues
    • Pricing errors
    • Suspicious activity
  • Payments are processed via secure payment gateways
  • We do not store payment details
  • For high-value orders (above ₹2000), advance payment may be required

8. Shipping & Delivery

  • Delivery timelines are estimated and may vary
  • The Company is not responsible for delays due to:
    • Natural disasters
    • Courier delays
    • External factors
  • Risk transfers to the customer upon delivery
  • Customers must provide accurate address details

⚠️ Do not share delivery OTP before receiving your parcel

9. Cancellations, Returns & Refunds

Cancellations

  • Orders can be cancelled before shipping only
  • Once shipped, cancellation is not allowed

Returns

  • Accepted only for:
    • Damaged products
    • Defective products
    • Incorrect items
  • Must be reported within 3 days of delivery
  • Products must be unused and in original packaging

Refunds

  • Processed within 7–10 business days after inspection
  • Refunded to the original payment method

10. Intellectual Property

  • All content on the Website belongs to the Company
  • Unauthorized use, copying, or reproduction is prohibited

11. Privacy Policy

Use of this Website is governed by our Privacy Policy. By using the Website, you agree to it.

12. Limitation of Liability

  • The Company is not liable for:
    • Indirect or consequential damages
    • Loss due to use of the Website
  • Liability is limited to the amount paid for the product

13. Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, or losses arising from:

  • Your misuse of the Website
  • Violation of these Terms

14. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India
  • All disputes are subject to the jurisdiction of Tamil Nadu courts

15. Amendments

The Company reserves the right to update these Terms at any time without prior notice. Continued use of the Website means acceptance of updated Terms.

16. Contact Information

Ojs-Win Innovative Product (India) Private Limited
Periyapalayam High Road
Ramanathapuram, Pakkam
Thiruvallur District
Pin: 602024

📞 Phone / WhatsApp: +91 9677196817
🌐 Website: https://ojswininnovativeproducts.com/